Frequently Asked Questions

 

 

Does my pet need to be well trained?

Not at all! If they have the basics of sit and stay then great but if not, who cares! We will get some fun and natural images of your furry friend doing what animals do!

Can my Friend bring their pets?

My packages are for one household only, if you and your friend have pets that love each other please let me know and I can design a package to suit!

 

When will I receive my images?

4-6 weeks after the session but it is generally a lot quicker than that depending on my work load. I do offer a sneak peek on my facebook/instagram.

 

I live 50kms out of Launceston, will you travel to me?

Included in my session fees is Launceston and surrounding 25kms. Any further then I have to charge a fuel/time fee. I am happy to send you a price.

Another option is to go on my location waiting list, I often have a few in Hobart or Burnie waiting so I stay for a weekend and get a few done in that time with no fuel fee.

What if I need to cancel my booking?

Cancellations need to be made at least 48 hours before our session. If you cancel less than 48 hours of the booking you will not receive a refund but we can reschedule for a day that better suits.

 

Can I change the date of my booking?

Absolutely but again, you must notify me at least 48 hours prior to our original session date.

Please send me an email, text message or phone and I can sort the date change for you. 

 

What if the weather is bad?

I try to keep an eye on the weather but you know how it is, I will contact you on the morning of our session if needed and we can reschedule.

 

Can I purchase a gift voucher?

Absolutely! 

This is great idea for a birthday or Christmas present, if you know someone with pets that would love some memories captured please head to the shop on this website and that is where you can purchase one of my vouchers!

Do you offer payment plans?

Absoloutely, my payment plans are interest free and easy to set up. 

please note, you will not receive your photos or products until payment is complete.

@2019 Shy Wolf Photography