Frequently Asked Questions

 

 

Does my pet need to be well trained?

Not at all! If they have the basics of sit and stay then great, if not, who cares! We will get some fun and natural images of your furry friend doing what animals do!

My dog has no recall, can we still get lovely photos?

Oh yes! most of my images are taken with the dog on leash! I have the skills in photoshop to edit the leashes out. I have been accused of cheating because of this (made me chuckle) but the dogs safety is my number one priority, not all of the locations are enclosed and we have to be safe.

How do you get the dogs to stay still?  Mine are too crazy for photos...

Having photographed shelter dogs and cats for over 4 years I have a bit of experience with the crazies and I love a challenge!!

You will be surprised, i have a few tricks up my sleeve, mostly crazy noises and really smelly treats but in all honesty I love to capture pets being natural! I usually manage to get eye contact and a few 'looks'. 

 

When will I receive my images?

Always allow 4-6 weeks after the session but it is generally a lot quicker than that depending on my work load. I do offer a sneak peek on my facebook/instagram.

 

Do you travel to Hobart?

Yes, I travel the whole of Tasmania but sessions over 25kms out of Launceston go on a location waitlist, this means once i have a few on the waitlist, i will go to that area and run sessions over a few days. 

What if I need to cancel my booking?

Cancellations need to be made at least 48 hours before our session. If you cancel less than 48 hours of the booking you will not be refunded, i would have turned bookings away for the spot you reserved. I may be in touch to reschedule if the weather is bad.

 

Can I change the date of my booking?

Absolutely, but again, you must notify me at least 48 hours prior to our original session date.

Please send me an email, text message or phone and I can sort the date change for you. 

 

Can I purchase a gift voucher?

You sure can!

This is great idea for a birthday or Christmas present, if you know someone with pets that would love some memories captured there is a dedicated page for vouchers on this website. 

Do you offer payment plans?

Yes, my payment plans are interest free and easy to set up. 

please note, you will not receive your photos or products until payment is complete.

Something I haven't answered? Click here to get in contact..

@2019 Shy Wolf Photography